Hospital Bills and Insurance

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The updated information for the page below is now available by clicking on this link, which will bring you to the relevant page on our main website. The information on that page applies to all entities and locations of Nebraska Medicine, including but not necessarily limited to the Nebraska Medical Center, Bellevue and Village Pointe along with all other clinics. This includes websites formerly part of the Bellevue Medical Center and UNMC Physicians.



Nebraska Medicine has contracts in place with most major insurance providers including:
 - Blue Cross Blue Shield
 - Coventry
 - Healthcare of Nebraska 
 - Humana ChoiceCare
 - Humana One
 - Midlands Choice
 - Nebraska Medicaid
 - United Healthcare

Patients with questions regarding their specific insurance plans and coverage are encouraged to contact their insurance provider for details.

Understanding Your Statement

Nebraska Medicine Bellevue bills your insurance company(ies) and any responsible third parties before they send you a bill. The balance due on your statement is your portion, and it is your responsibility to pay it. If you are unable to pay the full balance, please contact customer service at 402-559-3140 or toll free at 888-662-8662 and or ask to speak with a financial counselor while at the hospital.

Hospital and/or Doctor Bills

Although some or all of your services may have been received at Nebraska Medicine, each doctor’s group is a separate business and therefore has its own billing procedures. You may receive a separate bill from physicians for their services. In some cases, you may receive a bill from a physician you did not visit for services such as radiology image review, pathology specimen analysis, consultations or anesthesia during surgery. In addition, you may receive a bill from Bellevue Medical Center even if you did not visit the hospital. In those cases, your physician may have sent a specimen to the hospital lab for analysis.

Payment Options

In an effort to assist our patients, Nebraska Medicine has several financial options available. Charity care and payment programs are available for those who qualify. Discounts similar to those offered on managed care plans are offered for many patients who are without third-party insurance and do not meet the guidelines for governmental assistance programs or charity care guidelines. Additional questions regarding financial options can be addressed by customer service at 402-559-3140 or 888-662-8662.

In addition, Nebraska Medicine offers several payment options for patient balances to assist you with resolution. Payments may be made to your account using any of the following methods:

  • Check
  • Debit card
  • MasterCard
  • Money order
  • Discover, American Express, or Visa
  • Online (Click Here)

Please return the top portion of your bill with your payment. If you are an employee, you may make arrangements for payroll deduction by contacting a financial counselor or Patient Financial Services.

Posting of Payments

Payments received will be applied to the oldest date of service unless you specify an account number and the service date payments should be applied. Indicate the account number and date of service you would like the payment to be applied to by writing them on your check or in the “Amount Paid” box on the payment stub.

Financial Questions

If you have any questions regarding your bill, need to make payment arrangements, or if your balance does not match your records, please call 402-559-3140 or 888-662-8662, visit our office or e-mail us at

Financial Counseling

We have a team of financial counselors to help you. The financial counseling team is responsible for assisting all patients, staff and physicians with insurance, billing and various program needs. Cost estimates for your visit will be provided where possible. You may request a cost estimate for any visit or procedure by calling customer service at 402-559-3140 or 888-662-8662.

If calling for cost estimates, please be prepared to provide the following information:

  • Patient name and identifying information
  • Medical record number (if available)
  • Date of service
  • CPT code (available from your physician office)